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- Sign Up for an account
- Wait for a few working days for product pricing to be reflected
- Go to “Shop”
- Select product, eg. Polar Premium Distilled Water (if you order distilled water)
- Click on the product image
- Edit quantity if you will like to order more than 3 bottles
- Click “Add to Cart” (*Clicking this will not process the order immediately)
- Go to shopping cart (Top right hand corner)
- Click “Checkout”
- Have a check on the details
- Please choose your preferred delivery date
- Please select payment method
Cheque Payment
- Click on “Place Order” for cheque payments (Order will be processed)
- Customer will receive an order receipt email on their order
PayNow Payments
- Log into your mobile banking app or online banking
- Scan the PayNow QR code or PayNow using POLAR’s UEN No.: 199302379W
- Use your customer code / order no. as your payment reference.
- Send your payment confirmation screenshot with your customer code and order number to 96449106 via Whatsapp or email finance@polar.com.sg
Please select any day on the calendar and indicate your delivery date and day under “Order Notes”
The ship to address can be change and edit at the final checkout page
Please give us a few working days to input your pricing
Customer will only be able to see pricing for the products that is based on your agreement.
If you are interested in other products, kindly enquire to ask for a quotation
- Your payment has not been verified OR
- There might be a glitch in the system
- Please check if your order went through and order status with the following steps
Check order status
- Click “My Account” (Top right hand corner)
- Click “Orders”
- Customer should be able to see their order history
No, you will only receive order receipt email. We will do our best to deliver your water based on the delivery date that you requested
Yes, there is a reorder function where you can place your previous order right away
- Log in to your account
- Click “My Account” (Top right hand corner)
- Click “Orders”
- You should be able to see your order history table
- There is “Reorder” button on every past orders
- Click reorder on the past order that you will like to order